Case Study: Swiss Re reduces candidate no-shows and boosts hiring conversions with Talview

Swiss Re - Customer Case Study

Swiss Re faced high candidate no-shows and instances of candidate deception during phone interviews for niche, senior roles where prospects had limited time for face-to-face meetings. These challenges threatened hiring timelines and candidate conversion for critical positions.

To address this, Swiss Re used Talview’s modules, ran experience surveys and monitored employer feedback on platforms like Glassdoor, then streamlined processes based on that input while involving hiring managers and vendors to improve the candidate experience. The changes increased candidate comfort and conversion rates, helped overcome no-shows, and earned Swiss Re the TalQuest 2016 award for Best Candidate Experience.

Swiss Re