Case Study: Gallagher Bassett Technical Services certifies workers faster with Talview AI Proctoring

Gallagher Bassett Technical Services boosts revenue 40% year over year with Talview AI Proctoring

Gallagher Bassett Technical Services (GBTS), a provider of construction safety training, faced a challenge when the pandemic halted in-person testing. They needed a solution to proctor and authenticate test-takers online for their LMS, Inquisiq, that would work on both laptops and mobile devices. They turned to vendor Talview and its AI Proctoring service.

Talview's AI Proctoring solution integrated with GBTS's LMS to invigilate tests and flag suspicious activity while authenticating identities. This implementation allowed GBTS to scale its test-takers from 2,000 to 30,000 over two years, achieve a 40% year-over-year revenue increase, and confidently launch new courses with a seamless candidate experience.

Gallagher Bassett Technical Services