Case Study: isaac builds a scalable loyalty program with Talon.One

isaac works with Talon.One to build an effective loyalty program

isaac, the Brazilian fintech platform for private schools, partnered with Talon.One to solve the challenge of scaling customer engagement and improving retention as it grew quickly in a market with thousands of schools and millions of students. The company used Talon.One’s Discounts, Coupons, and Loyalty products to build a flexible loyalty program that could support cross-selling and better manage promotions.

With Talon.One, isaac can let customers redeem points for coupons and discounts, while its support team gets full visibility into promotions and can add loyalty points ad hoc with minimal IT involvement. Talon.One also enabled the program to be designed for scale as isaac expands, helping the company improve retention and increase cross-selling, although no specific quantitative results were provided.

isaac