Case Study: Dr Smile scales automated referrals and boosts customer acquisition with Talon.One

Dr Smile works with Talon.One to make referrals automated and scalable

Dr Smile, a B2C dental healthcare brand owned by Urban Technology GmbH, needed a way to scale customer acquisition and conversion through referrals while preventing fraud. To support this, Dr Smile partnered with Talon.One and used its Discounts, Coupons, Referrals, and Bundling products to automate promotional campaigns across its European markets.

With Talon.One’s referral feature, Dr Smile was able to fully automate its referral program, make campaigns scalable, and ensure referral codes were only accessible to real customers. Talon.One also generated coupons and discounts to incentivize the customer journey, helping Dr Smile improve acquisition and support higher-value referred customers, though no specific numeric results were disclosed.

Dr Smile