Case Study: Flash Coffee launches a gamified, scalable loyalty program with Talon.One

How Flash Coffee gamified their loyalty program with Talon.One

Flash Coffee, an app‑first coffee chain expanding across APAC, needed a fast, scalable way to launch a personalized, gamified loyalty program integrated directly into their app. They required quick integration, support for complex loyalty logic and customer accounts, geofencing, and the ability to handle large traffic spikes — so they partnered with Talon.One (using its promotions engine with loyalty and geofencing features).

Talon.One was integrated in 5 days and enabled Flash Coffee to configure challenges, coupons, tiers and loyalty points without heavy engineering or an expensive in‑house build. The result was a flexible, future‑proof loyalty program that runs instantly at peak demand, saved engineering hours, lets users store points and badges in their app, and gives Flash Coffee measurable control and insight over every promotion — all delivered by Talon.One.

Flash Coffee

David Brunier

Founder and CEO