Case Study: STRV Saves Hours Each Week with Talla

STRV Employees Save Hours Each Week by Having Immediate Access to Information

STRV, a worldwide software design and engineering firm with offices across the U.S. and Europe, needed a better way to give employees fast access to accurate information. As the team collaborated on client projects for demanding customers like Microsoft, Lufthansa, Tinder, and Hallmark, their previous knowledge base became difficult to manage, hard to use, and unable to keep up with business needs. STRV turned to Talla for a smarter knowledge base solution.

With Talla’s AI-powered knowledge base, chatbots, and automation, STRV’s customer-facing teams could quickly type questions and get immediate answers from a trusted source of information. According to STRV, the result was hours saved each week and a more reliable, easier-to-use system for employees.

STRV

Matej Matolin

Head of HR