Case Study: Shearwater Health achieves a 261% boost in referral hiring with Talkpush

Shearwater Health accelerates hiring from its referral programs by 261% using Talkpush

Shearwater Health, a clinical process outsourcing company that hires hundreds of healthcare professionals, faced low referral conversion because a five-person recruitment team lacked bandwidth to respond within 24 hours, relied on manual email trackers, and forced referrals through the same application stream as general candidates. To address this, Shearwater Health partnered with Talkpush and adopted Talkpush’s recruitment automation and omnichannel candidate engagement platform.

Talkpush implemented QR-code referral forms that automatically create and sync candidate profiles, omnichannel outreach (Facebook Messenger, SMS, email), and automated workflows and reminders so referrals receive same-day updates and pre-screening prompts. As a result, Shearwater Health saw a 261% improvement in referral program performance, a 45% increase in monthly processed candidates, a 309% increase in hires, and a 307% increase in hires from referrals, while saving recruiters hundreds of hours annually.

Shearwater Health