Case Study: VXI achieves 1,500 hires per month and under-24-hour time-to-hire with Talkpush

Injecting Automation with a Personality

VXI, a global BPO headquartered in Los Angeles with five Philippine sites, needed to scale volume hiring while speeding sourcing and reducing manual processing. They partnered with Talkpush and deployed a custom recruitment bot (Vixie) plus the Talkpush CRM to replace Excel-based tracking and streamline candidate outreach.

Talkpush implemented automated workflows, conversational pre-screening via Vixie, and centralized analytics, enabling instant replies and recruiter auto-assignment. As a result, VXI now processes 160 candidates daily, achieves a 30% hire rate (about 1,500 hires/month), reduced time-to-hire from 3 days to under 24 hours, saved 24 recruiter hours per week, handles 50k Talkpush-generated leads/month, and maintains ~70% candidate satisfaction.

VXI

Mariel De Guzman

Talent Acquisition Manager