Case Study: PSG Global Solutions achieves a 48% increase in application completion rates with Talkpush

How PSG Increased Apply Rates by 48%

PSG Global Solutions, a global RPO managing high-volume hiring across multiple industries, needed a way to engage candidates immediately on social channels and increase application completion rates. They turned to Talkpush and activated Peter, a custom recruiter chatbot on Facebook Messenger and part of Talkpush’s chatbot + CRM automation platform, to provide instant, mobile-friendly interactions and reduce manual outreach.

Talkpush’s Peter automated candidate engagement, re‑engagement and initial screening so recruiters could focus on qualified talent, not manual follow-ups. In six months PSG increased completed applications from 37% to 85% (+48%), processed over 80% of candidates monthly, achieved a 75.5% candidate satisfaction rate, and sourced 30% of hires from social media—demonstrating measurable efficiency and improved candidate experience with Talkpush.

PSG Global Solutions

Rey Gonzaga

Sr. Director Strategic Services