Case Study: Alorica achieves 2X more candidates in half the time with Talkpush

How Alorica Processed 2X the candidates in Half the Time

Alorica, a global customer service and call center outsourcing giant, faced a bottleneck at high-volume college job fairs in the Philippines where candidates queued to fill lengthy paper forms. To streamline sourcing and improve the candidate experience, Alorica turned to Talkpush and its digital recruiting solution, using QR codes that directed applicants to the Alorica app and captured their information in the Talkpush platform.

Talkpush’s QR-code-enabled workflow eliminated long lines and manual data entry, letting candidates register quickly on their phones and giving recruiters instant access to applicant records. As a result, Alorica processed more than 2X the usual candidates in less than half the time (≈50% faster), improved recruiter follow-up, and received overwhelmingly positive feedback from both candidates and staff.

Alorica

Marvin Vinluan

Strategic Sourcing and Recruitment Marketing Director