Case Study: Afni Philippines achieves a doubling of weekly hires with Talkpush

How Afni Used Talkpush To Transform Its Recruitment Strategy And Double Its Volume Of Weekly Hires

AFNI Philippines, a global contact center serving industries from telecom to healthcare, faced slow, manual recruitment processes that limited its ability to ramp hiring for client demand. To digitize and scale volume hiring, AFNI partnered with Talkpush and adopted its social sourcing and automated recruitment tools.

Talkpush implemented a Facebook sourcing strategy with a 24/7 chatbot (Juan) for Messenger-based applications, automated pre-screening and sorting workflows, and an integration with the Emmersion language assessment. As a result, AFNI doubled its weekly hires, achieved a 25% increase in quarterly hires without adding recruiters, saw 74% of candidates finish applications in under 10 minutes (up from 2%), increased average process rate by 36%, and reduced candidate ghosting by 37% thanks to Talkpush.

AFNI