Case Study: Foundever achieves 90% recruiter productivity with Talkpush

Foundever boosts recruiter productivity 90% with Talkpush

Foundever Mexico, a major customer experience organization and one of the world's largest BPO employers, faced significant recruitment challenges following a merger. The talent acquisition team was struggling with disconnected technologies, manual processes, and inconsistent workflows that were too slow to meet their goal of scaling from 2,500 to over 5,200 annual hires. To address this, they partnered with the recruitment automation vendor Talkpush.

Talkpush implemented a solution centered on WhatsApp automation to streamline the entire recruitment process. This provided centralized communication, automated screening and scheduling, and unified previously fragmented pipelines. As a result, Foundever saw a 90% increase in recruiter productivity, doubled the number of effective interviews conducted per week, and achieved a 25% reduction in final-stage candidate fallout, all while requiring 28% fewer leads to meet their hiring targets.

Foundever