Case Study: Yellow Zebra Safaris increases inbound inquiries by 20% with Talkative

Yellow Zebra are an award-winning luxury and adventure travel company, specialising in tailor-made safari trips to 'Safari Africa' who use Talkative to drive more inbound leads

Yellow Zebra Safaris, an award-winning luxury travel company, wanted to improve its inbound customer contact and offer a more seamless way for visitors to reach them online. They chose Talkative to add live chat and web calling to their website, along with a more on-brand customer experience and better integration with their analytics and marketing tools.

Talkative implemented web calls, web callbacks, and live chat using its no-code widget builder, with click-to-call buttons across the site and integrations with Google Analytics and DoubleClick for tracking. As a result, Yellow Zebra Safaris increased inbound calls by 20% and gained better lead measurement, helping Talkative support the company in generating more digital leads.

Yellow Zebra

Annabel Ford

Marketing Director