Case Study: ByHeart launches a custom referral program in 7 days with Talkable

ByHeart Launches a Fully Customized Referral Program 2 Days Before Black Friday

ByHeart partnered with Talkable to launch a new referral program just days before Black Friday. ByHeart needed a fast, fully customized solution that could fit its brand, engage existing customers, and help drive sales and stronger customer relationships during one of the busiest shopping periods of the year.

Talkable designed, implemented, and integrated the referral campaign from scratch in just seven days, using customizations, segmentation, and optimized referral placements. The program went live two days before Black Friday and was built to improve conversion, reduce acquisition costs, and deepen customer loyalty, delivering a measurable, brand-aligned referral experience at a critical sales moment.

ByHeart

Val Geisler

Director of Lifecycle, CRM, & Retention