Case Study: Ingenico Payment Services achieves 40% faster appraisal processing and 98% on-time reviews with TalentSoft's Talent Management solution

Ingenico Payment Services Is Optimizing Its Appraisal Process With Talentsoft

Ingenico Payment Services, a global payments provider with about 4,000 employees and more than 20 million terminals in 125 countries, faced a fragmented, paper- and Excel-based appraisal process across its decentralized subsidiaries. The manual system was slow, lacked a competence-based framework, and had to satisfy stringent data-protection and campaign-deadline requirements.

Ingenico deployed Talentsoft’s Talent Management module to digitize and standardize appraisals, map the entire process chain, and localize data storage to meet strict security standards. The user-friendly solution gave managers and employees transparent access to targets and review status, reduced HR appraisal processing time by ~40%, and enabled 98% of appraisals to be completed on schedule.

Ingenico

Peter Meussen

Managing Director