Case Study: Northern Lights College boosts employee engagement with TalentMap

Where authentic engagement wins the hearts and minds of faculty and staff

Northern Lights College, a specialized energy college in British Columbia, faced the challenge of low employee engagement, with an initial survey conducted by TalentMap in 2012 revealing an overall engagement score of just 52%. The college sought to understand its workplace culture better and implement meaningful change to improve morale and retention among its faculty and staff.

Partnering again with TalentMap for subsequent surveys and consulting, the college implemented a comprehensive solution. This included facilitated visioning sessions, leadership development, mental health initiatives, and an organic "I ♥ NLC" campaign. The solution from TalentMap delivered impressive results: engagement scores climbed to 72% by 2018, a 138% increase from 2012, while the number of employees looking for work elsewhere dropped significantly below the industry benchmark.

Northern Lights College

Jessie Drew

Associate Vice President of People & Institutional Strategy