Case Study: a large police services provider improves employee engagement with TalentMap

Police services use employee engagement to lower crime rates and increase community trust

TalentMap provided its employee engagement survey services to a large police services provider that sought to improve its organizational outcomes by better understanding its workforce. The overarching challenge for the police service was to boost the effectiveness of its officers, lower crime rates, and increase community trust by identifying and acting upon the key factors that impact employee engagement.

TalentMap implemented a customized solution that included a police-specific questionnaire, confidential survey deployment, and benchmarking against comparable agencies. This approach yielded a highly credible 71% response rate, which provided the police service with actionable insights for corporate planning. The solution successfully identified key drivers of engagement and areas for improvement, enabling the organization to focus its efforts and create operational efficiencies.