Case Study: City of Chestermere boosts employee engagement with TalentMap

Chestermere steps up employee engagement with TalentMap at its side

The City of Chestermere, a rapidly growing Alberta municipality, was facing a severe crisis of low employee morale and extremely high turnover. To address this, HR Manager Cathleen Peter-Swart initiated an engagement survey which revealed a dismally low engagement score of 27%. The city needed a better way to understand the drivers of engagement and to implement effective changes, leading them to partner with the vendor TalentMap for their employee engagement survey and analysis services.

TalentMap implemented its survey solution, enabling the City of Chestermere to benchmark its results against other municipalities and perform in-house reporting. The vendor's crucial driver analysis identified key areas for improvement, such as innovation and professional growth, on which the city focused its efforts. As a direct result of working with TalentMap, the city's employee engagement score saw a remarkable 207% increase, rising from 27% to 73% over three years, which drastically improved morale and empowered the workforce.

City of Chestermere

Cathleen Peter-Swart

HR Manager