Case Study: The Burnie Group eliminates manual work and improves training quality with TalentLMS

With TalentLMS, you can eliminate manual work and improve the quality of training in one fell swoop

The Burnie Group is a Canadian management consulting firm specializing in strategy, operations, RPA, AI, blockchain and workforce management. Because their client implementations and frequent onboarding cycles require repeated, organization-wide software training every 3–4 months, they relied on a vendor’s built-in training tool that proved fragile: constant disruptive updates, heavy manual administration, frequent client tickets and limited admin control made training error-prone and unsustainable as they scaled.

After evaluating four platforms, The Burnie Group selected TalentLMS. Over three training cycles it delivered better client feedback, richer functionality and updates that improved — rather than hindered — workflows. TalentLMS reduced manual work, cut down support tickets, raised completion and exam performance, and provided full control with automation rules, drip-fed content and a Certification Engine; the team now plans to migrate internal training into the platform as well.

The Burnie Group

Tania Vaillancourt

Consultant - Strategy & Operations