Case Study: Safe Management Group achieves streamlined course management and reliable uptime with TalentLMS

Safe Management Group - Customer Case Study

Safe Management Group (SMG) is an Oakville, Ontario–based training and consultation firm founded in 1991 that specializes in crisis intervention and workplace violence training, having trained over 100,000 staff. SMG’s courses—developed by psychologists, behavioural therapists and physical intervention specialists—outgrew their self‑hosted LMS, which was becoming unreliable, hard to customize and costly to maintain, so they sought a cloud solution that could scale and reduce IT overhead.

SMG chose TalentLMS, citing excellent customer service and an easy-to-administer platform. TalentLMS simplified course, content and user management and reporting; since adopting it in April 2016 SMG has experienced no downtime and quick support response (typically within 24 hours), leading to greater reliability and strong satisfaction with the purchase.

Safe Management Group

Wade McKone

Manager, Training & Development