Case Study: Global Shop Solutions achieves faster, scalable training with TalentLMS

How an ERP software company transformed customer training

Global Shop Solutions, an ERP software provider for small and medium-sized manufacturers, needed a better way to deliver training to employees and customers. Before using TalentLMS, its training was manual and binder-based, making it hard to scale and slowing employee development and onboarding.

With TalentLMS, Global Shop Solutions moved training online, gained stakeholder buy-in, and quickly built a marketable customer training offering within 90 days. The platform helped cut internal role progression time from 2–3 years to 8–12 months, while also making it easier for TalentLMS to share standard content, gather customer feedback, and expand training globally.

Global Shop Solutions

Kim Bellini

Head of Corporate Training