Case Study: 42 North Dental achieves scalable healthcare training and improved staff retention with TalentLMS

How 42 North Dental doubled employee retention & strengthened healthcare compliance

42 North Dental, a healthcare and dental support organization with 1,600 employees, needed a scalable way to manage compliance training, onboarding, and career development across teams. Before TalentLMS, training was scattered across departments and difficult to share, which made it hard to support quality care and consistent staff development.

TalentLMS helped 42 North Dental centralize training into a single repository and build a library of 322 courses, making learning easier to create, share, and scale. The results included a dramatic reduction in front-desk turnover from about 40% after launching a blended learning program, plus clear internal advancement: three front-desk employees became regional managers over three years.

42 North Dental

Randy Schumacher

Director of Learning & Development