Case Study: Deliveroo achieves scalable, job-friendly training with TalentLMS

Deliveroo cuts restaurant sign-up time by 30% with TalentLMS

Deliveroo, a global food delivery company, faced the challenge of providing consistent and effective training to its distributed sales teams. Their previous methods, including non-interactive webinars and scattered communications, lacked engagement and a central source of truth. This became especially urgent during the pandemic when they needed to quickly onboard new restaurant partners and train staff on new initiatives. To solve this, they implemented the TalentLMS platform to create a unified training hub.

Using TalentLMS, Deliveroo’s global sales training manager built Roo Commercial Academy, making relevant microlearning content easily accessible as a natural part of employees' workflow. The solution was highly successful, leading to high engagement with over 600 course completions in the first month. The training directly improved business results, reducing product-related support calls from sales teams and decreasing the restaurant sign-up time by 30%. TalentLMS provided the scalable, intuitive solution Deliveroo needed to equip its teams effectively.

Deliveroo