Case Study: Conway Corp achieves consistent company-wide training with TalentLMS

Conway Corp boosts course completion nearly 10x with TalentLMS

Conway Corp, a city-owned utility and telecommunications company, faced challenges in delivering consistent and accessible training to its 250+ employees across diverse roles. Their previous in-person workshops were insufficient, leading to inconsistent customer service experiences and information scattered across personal notes. To address this, they implemented the TalentLMS learning management system to streamline and standardize their employee training.

Using TalentLMS, Conway Corp built a centralized, blended learning environment featuring mandatory courses and an optional eLearning library accessible via a mobile app, which was crucial for field employees. The solution from TalentLMS resulted in more consistent customer service, a reduced number of errors, and a significant measurable impact: active users increased more than sixfold and course completions increased nearly tenfold in a six-month period, demonstrating widespread employee adoption.

Conway Corp