Case Study: Fabletics OS achieves 98% learner engagement with TalentLMS

Fabletics OS trains an award-winning team with TalentLMS

Fabletics OS, a global fashion membership company operating in 12 countries and seven languages, needed a better way to onboard new hires, upskill teams, and keep member service agents updated on brand and policy changes. It turned to TalentLMS to support training across its global workforce and help maintain high customer service standards.

With TalentLMS, Fabletics OS can quickly roll out courses worldwide, track progress in real time, and give agents easy access to required learning. The result was a jump in learner engagement from 85% to 95–98%, creating a more knowledgeable workforce and contributing to stronger KPI performance; Fabletics OS also credited TalentLMS with helping support award-winning service teams.

Fabletics OS

Julie Barton

Director of Global Training & Communication