Case Study: Atlassian achieves over 200% hiring growth with Talentful

Atlassian - Customer Case Study

Atlassian, the 7,000-person Australian software company behind Confluence, Trello and Jira, needed to scale hiring rapidly but found its full‑cycle recruiters at capacity and unable to onboard extra support quickly amid a competitive market. To boost top‑of‑funnel pipelines and restructure recruitment operations for increased interviews and inbound applications, Atlassian partnered with Talentful, using Talentful’s Talent Partners and teams across sourcing, full‑cycle recruitment, recruitment coordination, talent operations and an inbound resume service.

Talentful placed five in‑house Talent Partners in February 2021, hit 100% of hiring targets within the first six months with an average time‑to‑first‑hire of 4–5 weeks, and expanded to 73 Talentfolk across eight teams. Talentful’s work delivered measurable impact: 448 hires in 2022 with an 85% offer‑to‑hire conversion, 13,400 interviews scheduled, a 71% reduction in rescheduling, review/action on over 31,000 applications saving 56 days for Atlassian’s recruiters, and a net promoter score of 9.5 while supporting hiring across North America, EMEA and APAC.

Atlassian

Jessica Cummings

Head of Talent Acquisition