Case Study: Euromonitor streamlines freelancer management and payments with TalentDesk

Euromonitor - Customer Case Study

Euromonitor, a leading global business intelligence provider, faced significant challenges managing its extensive, global freelance workforce. The company relied on a complex and siloed system of over 16 spreadsheets to handle freelancer data, performance scoring, and payments, which was inefficient and made GDPR compliance difficult. Seeking to centralize data and increase visibility, they turned to TalentDesk for its contractor management solution.

By implementing TalentDesk, Euromonitor streamlined its entire freelance operation onto a single platform. TalentDesk’s features, particularly payment automation and a searchable database, solved their core problems. The results were substantial: the research operations team cut its admin time by 47%, eliminated payment errors, and greatly improved freelancer relationships through timely, accurate weekly payments. Euromonitor also gained full transparency over costs and ensured full compliance with data protection regulations.

Euromonitor

Marta Barriga

Head of Research Operations