Case Study: CR-T cuts payment and admin time with TalentDesk

CR-T - Customer Case Study

CR-T, a global IT service provider, was struggling with a fragmented and manual process for managing its large pool of 75-125 contractors. Their previous system for time tracking was error-prone manual wire transfers. This led to significant administrative overhead, with multiple departments maintaining different spreadsheets, and negative feedback from their contractors about the cumbersome experience.

By implementing TalentDesk's freelancer management platform, CR-T centralized all contractor information, onboarding, time tracking, and payments. The solution automated their payment processing, eliminating manual work and reducing invoice review time by over 100 hours yearly. TalentDesk's customizable onboarding and invoicing features also aligned perfectly with their internal processes. The vendor's platform saved the finance team several hours per week, improved contractor satisfaction with its user-friendly system, and provided crucial reporting capabilities.

CR-T

Kristin Richins

Lead Project Coordinator