Case Study: Zerorez achieves faster, lower-cost field technician training with TalentCards

Zerorez boosts training adoption to 78% and cuts manual costs with TalentCards

Zerorez, a carpet cleaning franchisor with over 1,000 technicians, faced significant challenges in training its geographically dispersed, deskless workforce. Their previous methods, including costly printed manuals and a complex LMS platform, were inefficient, expensive, and suffered from low employee engagement. They turned to TalentCards to find a more effective mobile training solution.

By implementing TalentCards' microlearning app, Zerorez transformed its training into bite-sized, accessible lessons for technicians in the field. The solution eliminated printing costs, saving franchises thousands of dollars, and drastically reduced classroom onboarding time. TalentCards achieved a 78% course launch rate and an 89% learner satisfaction rate, demonstrating high engagement and a successful adoption of the new training method.

Zerorez