Case Study: Welkoop boosts product knowledge and sales confidence with TalentCards

Welkoop trains 1,500 sales associates on 6,000 products with TalentCards

Welkoop, a retail chain with over 150 stores in the Netherlands, faced a significant challenge in training its 1,000+ sales associates on its vast and seasonal product line of over 6,000 items. Their previous method of relying on suppliers for after-hours sessions was time-consuming, costly, and inefficient, leaving part-time weekend staff with no training at all. To solve this, they turned to TalentCards, a mobile microlearning platform.

By implementing TalentCards, Welkoop empowered its employees with accessible product knowledge training that could be completed in short breaks. The solution from TalentCards eliminated the need for costly after-hours sessions and supplier-led training, boosting employee confidence and engagement. Over 1,200 staff now have training in their pockets, leading to a better experience for both employees and customers.

Welkoop