Case Study: RingCentral achieves unified, automated employee data and on-demand self-service HR with Talend

RingCentral - Customer Case Study

RingCentral, a cloud-based communications and collaboration platform, faced the challenge of fragmented employee data spread across about 100 systems (including 60 SaaS applications). They needed an accurate count of employees and contractors and a way to automate core HR processes—hiring, onboarding, self-service access, and off-boarding—while reducing HR’s administrative burden.

Using Talend’s Master Data Management and Real-time Big Data solutions, RingCentral automated the collection and reconciliation of employee information to create a single source of truth and provide on-demand self-service access for employees and managers. The implementation delivered accurate headcounts, streamlined hire-to-retire workflows, and cut HR administrative work so the team could focus on more strategic workforce initiatives.

RingCentral

Jeff Smits

Vice President Of Business Services And IT