Case Study: East Sussex Fire and Rescue Service achieves consolidated, accurate data and faster reporting with Talend

Keeping track of fire and rescue personnel

East Sussex Fire & Rescue Service, operating from 24 stations across East Sussex and Brighton & Hove, handles large volumes of incidents and relies on data from more than 100 applications to manage personnel, log calls and demonstrate statutory compliance. Manually integrating and reconciling this disparate data was time-consuming, error-prone and hindered accurate reporting and performance monitoring.

The service implemented Talend Data Management (Data Integration and Data Quality) to automate data integration, cleanse and deduplicate records, and provide real‑time visibility into data quality. The solution consolidated data from 100+ systems, freed staff time for core duties, improved the accuracy and timeliness of managerial and statutory reports, and helped the service work smarter to reduce community risk.

East Sussex Fire and Rescue Service

Steve Sims

Project Manager