Case Study: Groupe FLO achieves 36‑hour time savings and deeper customer insights with Talend Data Integration

Groupe FLO - Customer Case Study

Groupe Flo is a leading French restaurant group (Hippopotamus, Tablapizza, Bistro Romain, Brasseries FLO, etc.) that needed a deeper, more granular understanding of customer consumption patterns. Its legacy, manual data‑integration processes couldn’t handle daily high-volume receipts (about 328 million lines per year) or deliver the detailed metrics marketing required (half‑hour sales, party size, loyalty, discounts), so the BI team set out to modernize and standardize data flows.

They implemented Talend Data Integration (with partner Synotis) after a successful benchmark, replacing manual uploads with an industrialized ETL. The new solution processes data from 162 restaurants and transmits it to headquarters in 10 minutes, saving about 36 hours of work, consolidating data for MicroStrategy reporting, and delivering faster, more reliable, and scalable analytics for marketing and management.

Groupe FLO

Marie-Claude Jaurand

Back Office IT Manager