Case Study: Capchase achieves faster global KYB and onboarding with Taktile

Capchase cuts policy update time by 99% with Taktile

Capchase, a B2B fintech providing financing and flexible payment solutions, needed a Know Your Business (KYB) platform that could accelerate customer onboarding across complex international markets without sacrificing accuracy. Their existing solution lacked the data coverage and flexibility required for global scale, creating a blocker to growth. To maintain their competitive edge and deliver a superior customer experience, they switched to the decision platform from Taktile.

By implementing Taktile, Capchase streamlined automated workflows and expanded its data coverage across nine global regions. This empowered their non-technical risk team to independently build, test, and deploy policy updates without relying on engineering support. The results for Capchase included a 50% decrease in processing time, improved match rates in key markets, and a 99% reduction in the time required to make policy updates, enabling them to launch changes in minutes instead of weeks.

Capchase