Case Study: Hesburger streamlines restaurant operations with Taiste

Hesburger serves 1.8M app users with Taiste

The customer, Hesburger, a major international fast-food chain, sought to stay ahead of the curve by modernizing its customer and employee experiences through digitalization. To achieve this, they partnered with the vendor Taiste for comprehensive service design and software development services.

Taiste implemented a suite of digital solutions including a mobile app, self-service kiosks, a new point-of-sale system, an order tablet for staff, and a custom ERP system. These tools streamlined operations for both customers and employees. The results were significant, with solutions used daily by approximately 200,000 customers and 10,000 employees, supported by a dedicated team of over 30 from Taiste.

Hesburger