TailorMed
10 Case Studies
A TailorMed Case Study
Augusta Oncology, a physician-owned cancer care practice serving patients in Georgia and South Carolina, wanted a better way to help financially vulnerable patients access treatment without adding to uncompensated care. Its financial navigation team was relying on manual pen-and-paper processes to identify patients in need and enroll them in assistance programs, limiting how many patients they could support. TailorMed’s financial navigation platform was brought in to automate and improve these workflows.
With TailorMed, Augusta Oncology could proactively identify at-risk patients, match them to funding opportunities, track renewals, and manage free drug and copay assistance more efficiently. The practice went live in January 2021 and quickly exceeded its first-month enrollment goals, surpassed 2020 revenue in just six months, and increased average monthly enrollments by 108% compared with the full prior year.
Traci Duffie
Chief Executive Officer