Case Study: Augusta Oncology Doubles Enrollments and Revenue with TailorMed

Augusta Oncology Doubled Enrollments and Revenue with Patient Financial Resources

Augusta Oncology, now doing business as AO Multispecialty Clinic, is a physician-owned multi-specialty practice that wanted to improve its patient financial assistance process. Before using TailorMed, the team relied on a manual “pen and paper” workflow to collect patient information and enroll patients in funding opportunities, limiting how efficiently they could support more patients.

TailorMed implemented its patient financial resource platform after assessing Augusta Oncology’s workflows, training the team, and setting performance goals. With TailorMed, Augusta Oncology increased average monthly enrollments by 108% and average monthly revenue by 150% in the first half of 2021 versus 2020, while 89% of enrollments were copays. The practice also expanded capacity, improved visibility into team progress, and scaled more easily during peak insurance enrollment season.

Augusta Oncology

Traci Duffie

Chief Executive Officer