Case Study: Pilgrim Foodservice achieves better demand forecasting and new revenue streams with Tahola

Helping a wholesaler through COVID-19

Pilgrim Foodservice, a wholesale business, turned to Tahola when COVID-19 hit and orders from hospitality and education customers fell by 40% almost overnight. Facing sudden demand disruption and pressure to manage stock, cash flow, and essential supply, the company needed better visibility into its data to make fast decisions. Tahola supported Pilgrim Foodservice with QlikView-based self-service BI and analytics.

Tahola helped Pilgrim Foodservice build a new analytic application that identified new opportunities to sell essentials directly to the public through on- and off-site pop-up shops. This enabled the business to reduce stock levels, manage perishable products, and create a new B2C revenue stream. The impact included better demand forecasting in uncertain times, improved stock management and cash flow, and user-friendly dashboards that gave teams fast access to relevant information.

Pilgrim Foodservice

Phil Marshall

IT & Systems Director