Case Study: Jack Astor’s Bar and Grill boosts customer visits with Taggbox

Jack Astor’s Bar and Grill boosts restaurant visits by 20% with Taggbox

Jack Astor’s Bar and Grill, a chain of restaurants in Canada and New York, was struggling to build genuine customer relationships and increase engagement. They partnered with Taggbox to implement a social media wall using their #Jackastors hashtag campaign to showcase user-generated content and tap into customer experiences in the moment.

Using Taggbox's social wall displayed on screens across 45 restaurant locations, Jack Astor’s successfully inspired customers to share their experiences. The solution led to a 20% increase in total restaurant visits, generated twice as many leads from social media, and achieved a 2x engagement rate on tweets featuring their hashtag. Taggbox helped them build greater trust and significantly boost customer engagement.

Jack Astor’s Bar and Grill