Case Study: The British Institute of Huelva improves communication and streamlines online education with Tadabase

How Tadabase helped The British Institute of Huelva deploy its online education platform and improve communication with students by 75%

The British Institute of Huelva, an English academy in Spain, faced a critical challenge when the Covid-19 pandemic forced it to suspend in-person classes. The academy lost all effective communication with its students, as mass emails were ignored and one-on-one calls were unsustainable. Owner Ashley Williams needed a way to shift operations online and find a centralized system to reconnect with students and manage registrations, after wasting over $10,000 on other unsuitable solutions.

Using the Tadabase platform, Williams built a custom education and registration application. The solution integrated with WhatsApp via Tadabase Pipes to automate messages for registrations, payments, and reminders, dramatically streamlining communication. This resulted in a 75% increase in effective communication, a 65% decrease in required staff, and over 150 new student registrations within a week. Tadabase enabled the academy to not only survive the pandemic but also to improve its services beyond pre-Covid levels.

The British Institute of Huelva

Ashley Williams

Owner and Managing Director