Case Study: Yaskawa achieves rapid, error-free, high-quality quoting with Tacton

Yaskawa: Getting to Grips with Their Sales Process

Yaskawa, a world leader in industrial robots, faced a slow, error-prone quoting process that relied on Excel and manual handoffs. With a portfolio of 120+ configurable robot models, complex pricing and customer-specific discounts, sales quotes often took 8–14 days, required input from multiple teams and produced product-focused, hard-to-interpret proposals that risked delays and reputation.

Yaskawa implemented Tacton CPQ, modeling standard products in-house with Tacton support and integrating configuration logic with ERP and CRM. The solution delivers accurate, professional quotes in a fraction of the time—meeting a one-day quoting target, generating 1,400+ quotes to date—and enables salespeople to configure with customers, automate BOMs and improve customer-facing documentation and confidence.

Yaskawa

Michael Klos

Yaskawa