Case Study: Spectrum Industries achieves 50% faster quote efficiency with Tacton CPQ

Spectrum Industries cuts quote time by 50% with Tacton

Spectrum Industries, a U.S.-based designer and manufacturer of technology-integrated furniture, faced challenges in scaling its complex quoting process. With over 1,000 products and extensive customization options, their reliance on ERP models, Excel, and web configurators led to delays, errors, and an inability to meet customer expectations for fast, visual quotes. To address this, they partnered with vendor Tacton to implement its CPQ solution.

By implementing Tacton CPQ, Spectrum Industries digitized its product catalog and automated pricing, configuration, and bill of material generation. This solution provided the sales team with an intuitive interface and 3D visual capabilities for real-time customer collaboration. The results for Spectrum included a 50% reduction in quote time, processing over 20,000 quotes in the first year, and improved customer experience through visual tools. Tacton's solution also enhanced accuracy and cross-team collaboration, leading to greater customer satisfaction.

Spectrum Industries