Case Study: Durst streamlines quoting and improves pricing control with Tacton CPQ

Durst cuts quoting from hours to seconds with Tacton

durst, a company with a strong presence in large-format printing and industrial printing, sought to improve its error-prone and slow Excel-based quoting process. Their previous methods led to inconsistent solutions and extended sales cycles due to required coordination across multiple teams. They implemented Tacton CPQ to address these challenges and streamline their email-based discount approvals.

Tacton implemented its CPQ solution integrated with Microsoft Dynamics CRM to create a digital sales workflow. This allowed for comprehensive product configuration, automated pricing with real-time margin visibility, and streamlined personalized quoting. The results included price calculations being reduced from hours to seconds, the generation of thousands of error-free quotes monthly, and improved pricing transparency and distributor relationships.

Durst