Case Study: Conf Industries removes corporate bottlenecks with Tacton CPQ

Conf Industries removes corporate bottlenecks with Tacton CPQ

Conf Industries, a global provider of customized furniture, logistics, and handling systems for healthcare, struggled with slow quote and order validation because every configuration had to be checked by the technical department. Without a structured sales tool, the company risked promising options that were not manufacturable or profitable, leading to rework and longer sales cycles. Tacton CPQ helped address this bottleneck.

With Tacton, Conf Industries mapped its full product portfolio into the configurator, ensuring only manufacturable options were sold and giving sales guided selling and 3D visualization to improve customer discussions. As a result, quote and order data now flows directly into ERP, reducing technical department workload by 80–90%, speeding lead times, improving win rates, and freeing the technical team to focus on innovation.

Conf Industries

Flavio Ventura

Chief Executive Officer