Case Study: Tata AIA improves underwriting accuracy and speed with Taction Software’s calculator solution

Tata AIA cuts underwriting time by 70% with Taction Software

Tata AIA, a leading insurance company in India, faced a challenge where its agents were struggling with manual calculations and spreadsheets to provide accurate and timely financial advice to customers. This process was inefficient and risked errors. To address this, Tata AIA partnered with Taction Software to develop a user-friendly and accurate calculator solution for policy premiums.

Taction Software implemented a comprehensive calculator solution featuring premium, life insurance, and health insurance calculators integrated with Tata AIA's secure database. This solution eliminated manual errors and streamlined the underwriting process. The results were significant, including a 95% reduction in manual calculation errors, an 80% increase in agent productivity, a 70% decrease in underwriting time, and a 90% customer satisfaction rate.

Tata AIA