Case Study: a client achieves lower CRM costs and smoother migration with Taction Software’s SugarCRM to SuiteCRM solution

Client streamlines CRM migration and resolves operational issues with Taction Software

The client, a large company specializing in packaging products and industrial supplies, faced rising costs and operational challenges with their SugarCRM 7 Pro (On Demand) system. As their number of users grew, the required customizations became too time-consuming and expensive. Seeking a solution, they engaged Taction Software to migrate to SuiteCRM.

Taction Software executed a complete migration of all functionalities and data from SugarCRM Pro to SuiteCRM. Their approach involved a detailed analysis of the existing system to ensure a smooth transition of critical modules and preserve important data relationships. This migration by Taction Software resolved the client's operational issues and cost concerns, leading to a smoother user acceptance process during the final implementation.

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