Case Study: InComm achieves shelf-edge efficiency gains with Tactical Solutions

A Tactical Solutions Case Study

Preview of the InComm Case Study

Incomm - Customer Case Study

The customer, InComm, faced a challenge with improving product availability and compliance at the shelf edge. Their traditional, people-led process was too costly and time-consuming to manage effectively. They engaged Tactical Solutions to find an innovative solution.

Tactical Solutions implemented a proof of concept using image recognition technology, which automated system ordering and provided comprehensive data on shelf compliance and stock levels. This solution helped identify significant time efficiencies, reducing in-call time per store and leading to a potential cost saving of £500k. The program also resulted in an 8% increase in product availability and a 10% gain in compliance.


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