Case Study: DoseSpot cuts billing time by 4 days with Tabs

How DoseSpot cut a 4-5 day billing process to one

DoseSpot, a healthcare technology company providing e-prescribing software, faced significant challenges with its manual and time-consuming billing process. Their Financial Controller, Derrick Rankin, described a painful 4-5 day monthly routine of downloading usage files, manually calculating charges, and hand-entering data into NetSuite. This process was plagued with a high error rate and created a major bottleneck, preventing the company from achieving its goal of a swift month-end close. After an unsuccessful and lengthy implementation with another provider, Maxio, they turned to Tabs for a solution.

By implementing Tabs' billing and revenue recognition products, DoseSpot automated its entire workflow. The Tabs platform excelled with its intuitive interface, contract ingestion capabilities, and flexible handling of DoseSpot's unique data. The implementation was completed in just weeks, a stark contrast to the previous year-long effort. The results were immediate and dramatic: billing errors were reduced by 60%, the monthly billing process was slashed from 4-5 days to just one, and the month-end close cycle was accelerated by 40%, now completed in four days instead of seven.

DoseSpot

Derrick Rankin

Financial Controller