Case Study: Cortex reduces overdue invoices and speeds collections with Tabs

How Cortex automated billing and reduced overdue invoices by 50%

Cortex, a platform for engineering excellence, faced a significant challenge as its growth was hampered by a manual and fragmented billing process. Their finance team spent excessive time on invoicing, collections, and revenue recognition using spreadsheets and inadequate tools, making the operation unscalable. To overcome this, Cortex partnered with Tabs to implement its AI-powered revenue automation platform, which streamlined their entire order-to-cash cycle.

The solution from Tabs automated contract ingestion, invoicing, and revenue recognition, integrating seamlessly with Cortex's existing Salesforce and QuickBooks systems. The results were transformative: the time to collect payments dropped from 45 to 25 days, overdue invoices were reduced by 50%, and the month-end close process was shortened from 7 to 3 days. This automation allowed Cortex's lean finance team to scale operations efficiently without adding headcount, with Tabs' AI Agent further enhancing efficiency by managing approvals and follow-ups directly in Slack.

Cortex

Evan Pincus

VP of Finance and Operations