Case Study: Michael Sullivan & Associates reduces document processing time with Tabs3

Michael Sullivan & Associates cuts billing from 21 days to 3 with Tabs3

Michael Sullivan & Associates, a California-based law firm, faced challenges with a lack of integration between its document management and billing software, which caused inefficiencies and redundant data entry. The firm also needed the ability to customize its software to fit its unique business processes. To address this, they turned to the vendor Tabs3 and implemented its PracticeMaster and Tabs3 Billing solutions.

The Tabs3 software provided the integrated and customizable workflow solution the firm required. This resulted in a 33% reduction in the time support staff spent processing paperwork and accelerated the monthly billing process from 21 days down to just 3 days. The Tabs3 implementation gave lawyers and staff more time to focus on clients and helped the firm operate at a much higher level of efficiency.

Michael Sullivan & Associates (ms&a)